We're here to help.

Fixiv is in beta, and the fastest way to reach a person is by email. We read every message.

Common questions

I'm in the beta and found a bug.

If your Settings screen has a Report an issue row, use it: that sends us the app version, build number and device along with your note, which is exactly what we need to find the problem. Otherwise email us — say what you were doing, what you saw, and the build number from TestFlight.

I have a feature idea.

Please tell us — early feedback shapes what we build. Email us, or if you have Report an issue in the app, pick suggestion.

I want a new TestFlight build, or my build says it has expired.

Open the TestFlight app on your iPhone and look under Previous Builds — newer Fixiv builds appear there for now, not at the top of the list. If nothing is offered, email us and we'll send you a fresh invite.

How do I get off the waitlist email list?

Reply to any email you've received from us, or write to [email protected], and we'll remove you right away.

What happens to my data?

Our Privacy Policy says what we collect and why, and our Terms of Service cover the rest. You can delete your account, and everything in it, from inside the app at any time.